Frequently asked questions

Each product page lists the Zontes models the accessory is made to fit. Select your bike under “My bike” to see matching parts – and if you are unsure, email us before you order and we will check the fit for you.

We carry accessories for a wide range of Zontes models, including the 703F, 703RR, 703R and 703T, the 368G, 368D, 368E, 368M and 368K scooters, the 350 and 310 series (350T, 350R, 350X, GK350, 350V, 350S, 350E, 350D, 310M) and the 125 / 150 range such as the 125G1, 125U, GK125 and 125X. Use “Shop by model” to see all parts for your bike.

Yes! We ship to 35+ countries, including destinations across Europe, the UK and the USA. Available shipping options and costs are shown automatically at checkout.

We work with established international carriers and choose the best option for your destination. You receive a tracking link by email as soon as your order ships.

Orders are prepared and dispatched within up to 7 business days. Transit then usually takes around 7 business days, depending on destination and customs. You’ll receive a tracking link by email as soon as your order ships.

Absolutely. As soon as your order ships, you’ll receive a tracking link by email, so you can follow your parcel every step of the way.

Shop with confidence: you can return items within 30 days of delivery, as long as they are unused and in their original condition and packaging. Just email us and we’ll guide you through an easy return. Your statutory rights remain unaffected.

Yes. On top of your statutory warranty rights, all our accessories come with a 1-year guarantee against manufacturing defects – for complete peace of mind.

Our accessories are bolt-on and don’t require permanent modifications to your bike, so in most cases they don’t affect your motorcycle’s warranty. Warranty terms depend on your dealer – if in doubt, simply check with your Zontes dealer.

We do not offer installation services. Most of our accessories are bolt-on and designed for straightforward fitting; if you are unsure, your local workshop or Zontes dealer can help.

Yes. Most of our accessories are bolt-on, use your bike’s existing mounting points and come with the necessary mounting hardware. If you have any questions about installation, our support team is happy to help.

Many products come with installation instructions. If instructions are missing or you have a question while fitting a part, email us and our support team will help.

Our accessories are made from durable materials such as aluminium, stainless steel and impact-resistant polymers – built to last and to look great on your Zontes.

No. We are an independent specialist for Zontes accessories and are not affiliated with Zontes. We carefully select and supply aftermarket accessories, chosen for fit on the specific Zontes models listed on each product page.

Please email us as soon as possible after placing your order. As long as your order has not yet been prepared for dispatch, we will do our best to change it.

Import duties and local taxes depend on the rules of your country. Unless your checkout states otherwise, they are paid by the customer on delivery.

Please take photos straight away and email them to us. We will arrange a replacement or refund as quickly as possible.

Metal parts have a protective finish against rain, mud and road salt. Regular cleaning keeps them looking good for longer.

Yes! We offer special conditions for dealers, bulk and B2B orders. Email us for a tailored offer.

Yes. Payments are processed through Shopify’s encrypted checkout. We never see or store your full card details.

Depending on availability, the items in one order may be dispatched separately. Each parcel has its own tracking link, which we send to you by email.

Email us at info@zontesaccessories.com, call +44 7459 226726 or use our contact form – we will get back to you as soon as possible.